Upon shipment of the order through our e-shop, the customer receives a message within 24 hours of the order being shipped.
SHIPPING IN GREECE
Deliveries of products (small volume) to areas of the Prefecture of Attica are made through the company "General Postal". The product delivery time within Attica is 2 business days from the date of receipt of the products by the shipping company. for a minimum charge of EUR 2.50 for orders weighing up to 2 kg. For orders weighing more than 2 kg, shipping costs are determined in consultation with the shipping companies and you will be informed accordingly. For purchases over 50 euros, shipping costs are free.
AREAS OUTSIDE ATTICA
Deliveries of products (small volume) to areas outside Attica are made through the company "General Postal". Outside Attica product delivery time is 2 business days from the date of receipt of the products by the shipping company. Shipping costs are borne by the customer and are calculated upon request, with a minimum charge of EUR 2.50 for orders weighing up to 2 kg. For orders weighing more than 2 kg, shipping costs are determined in consultation with the shipping companies and you will be informed accordingly. Finally, for purchases over 50 euros, shipping costs are free.
SHIPPING OUTSIDE GREECE
Product deliveries to countries outside Greece and Cyprus are made through ELTA. The delivery time of products outside Greece depends on the destination of delivery. Shipping costs vary and are determined upon consultation with our company.
NOTE: For shipments within Greece and Cyprus and ONLY there is the possibility of cashback. In case of payment the customer is not charged any additional charges.
WITHDRAWAL / REFUND
You have the right to return the entire order or part of it, in all cases where incorrect or poor quality products have been defectively sold (www.blue-hunter.com) (defective order, invoice, shipping) , poorly packaged, etc.) within a period of (14) calendar days from the date you receive it. It is clarified that the maximum time-limit for a refund may not be extended beyond fourteen (14) calendar days. If they are not returned within fourteen (14) calendar days, www.blue-hunter.com may not accept any refunds or replacements.
If the reason for the return is due to a mistake by our company, Stampaprint undertakes to send a courier to the address you have assigned us to receive the order at its own expense. However, if the consumer wishes to return his order without the fault of the company, then he must send the order to our head office, with the shipping costs borne by the consumer himself.
In order to exercise the right of withdrawal, you have an obligation to contact our company immediately. You are required to dispatch the product in the proper condition in which you received it, that is to say the packaging has not been tampered with, confirming that the special marks on the product have not been removed. In addition, you must include your retail receipt at the same time as you submit your withdrawal statement. Returns will only be accepted after company approval.
Stampaprint wishes to provide you with the best possible service, giving you the right to submit any complaint online by completing the relevant contact form available here.
RIGHT TO REPLACE
The company cannot provide a replacement right. In case the consumer wants to change the product, he is obliged to return to the company and place a new order. If the reason for the return is a mistake of the company, the return costs are borne by the latter. (Refund options: a) credit b) refund)
DETAILED RETURN GUIDE
If you wish to return your order or part of it, you must inform the company immediately.
A prerequisite is that the product has not been used and is in its original packaging and in the same excellent condition that you received it with the retail receipt and including special product markings (tabs).
Note: All products returned to BLUE HUNTER are subject to thorough quality control.
To avoid your own hassle, it is advisable to carefully check when ordering your order, the status of the products sold and their packaging intact to identify potential problems. If a defect is found during the quality control of the product q